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VR Headset Repair

VR Headset Repair

Get Your VR Headset Back in the Game

Virtual reality headsets are complex devices with delicate components. So when something goes wrong, you need a repair shop that understands the technology inside and out. At UR Gadget Doctors we have repaired electronics for over 20 years, and we have since expanded that expertise to every major VR headset brand. Whether you are dealing with stick drift, a cracked lens, display problems, or a headset that will not charge, we have the tools and the experience to fix it.

Teen wearing a VR headset while controlling a robot in a lab

How to Get Your VR Headset Repaired

1

Ship It In

First, box up your VR headset securely and ship it to our repair center. Then we diagnose the issue, contact you with a quote, and ship it back, typically within 5-7 business days.

2

Drop It Off in Person

Of course, you can also visit us at the Berlin Farmers Market during our business hours. So you get same-day diagnosis and often a faster turnaround on repairs.

Mailing Address:
UR Gadget Doctors Berlin Farmers Market Berlin, NJ

VR Headsets We Repair

Teen wearing a VR headset while controlling a robot in a lab
Meta Quest 2, Quest 3, Quest Pro
HTC Vive, Vive Pro, Vive XR Elite
HP Reverb G2
Samsung Odyssey
Teen wearing a VR headset while controlling a robot in a lab
PlayStation VR (PSVR) & PlayStation VR2
Valve Index
Oculus Rift S
Pimax headsets
Other brands – contact us to confirm

Repair Services & Pricing

Why Choose Us

When you need us, we are here

What’s truly important to us as an organization!
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20+ Years of Electronics Repair Experience

We've repaired over 10,000 devices since the iPhone 3 era. In fact, VR headsets are a natural extension of our expertise in precision electronics repair.

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Honest Diagnosis

We'll tell you exactly what's wrong before we fix anything. If a repair costs more than the headset is worth, we'll let you know upfront.

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Quality Parts

We use OEM parts when available and high-quality aftermarket components when OEM isn't an option

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Lifetime Warranty on Repairs

If the same issue comes back, we'll fix it at no charge.

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Fast Turnaround

Most repairs completed in 3-5 business days. Rush service available

Shipping Instructions for Mail-In Repairs

  1. Pack it securely – First, use the original box if you have it, or wrap the headset in bubble wrap with padding on all sides.
  2. Include controllers – If your issue involves controllers, send those too.
  3. Write a note – Then describe the problem in detail. When did it start? What were you doing when it happened?
  4. Include your contact info – Also add your name, phone number, email address, and return shipping address.
  5. Do NOT include – Games, charging cables (unless the cable is the problem), or accessories we do not need to test.
  6. Ship with tracking – Finally, use USPS Priority, UPS, or FedEx with tracking. Because packages do sometimes go missing, we are not responsible for anything lost in transit.
Micro soldering workstation with microscope at UR Gadget Doctors
Close-up of a teenager wearing VR glasses
Woman smiling while wearing VR glasses
FAQ's

Frequently ask questions

Below are the questions we hear most often about VR headset repair. If you do not see yours, give us a call at (856) 787-8486. Of course, we are always happy to help.

Most repairs are completed within 3-5 business days after we receive your headset. However, complex repairs may take 7 to 10 days. In either case, we will contact you with a timeline after diagnosis.
No. First, we diagnose the headset, and then we contact you with a quote. So you only pay once you approve the repair. The diagnosis fee is $39.
In that case, we will let you know and return the headset to you. Then you only pay the $39 diagnostic fee plus return shipping.
We can attempt water damage repair, but success rates vary. Because every board is different, we assess yours first and give you an honest opinion on whether it is worth repairing.
Yes, and in fact lens replacement is one of our most common repairs. So we can replace one lens or both.
Absolutely. Because joystick drift is very common on VR controllers, it is also one of our most straightforward repairs.
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"I've had many computer issues over the years and have worked with many technicians however, I will say that UR Gadget Doctors PC Repair surpasses all my prior experience by far. UR Gadget Doctors is always eager to help, very courteous, and has always solved my issues. I highly recommend UR Gadget Doctors, they are the best! Don Wright Enterprises, Thanks for all your help, you're rockin!"
Don Wright, Don Wright Enterprises

Ready to Get Your VR Headset Fixed?

The Berlin Farmers Market is now open with new hours. We are on location Thurs. to Sunday 10am – 5pm.