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Laptop repair · local & nationwide mail-in
Windows laptops, MacBooks, Chromebooks and gaming laptops. Cracked screens, dead charging ports, bad batteries and board-level faults on the hardware side. Won’t boot, running slow, viruses, reinstalls and data moves on the software side. Mail it in from anywhere in the US.
Hardware and software
Quoted first
We look at it, then text or email you the price
No work starts until you say yes
Not sure if it’s hardware or software?
Tell us what it’s doing. Sorting that out is our job, not yours.
Clear pricing
Hardware repair
Screens, hinges, keyboards, trackpads, batteries, charging ports and DC jacks, fans, liquid damage and board-level faults. Micro soldering is done in-house, so a bad port or a shorted board is a repair, not a replacement.
Software repair
Won’t boot, blue screens, running slow, freezing, pop-ups, viruses and malware, Windows or macOS reinstall, updates that broke things, and moving your files to a new machine.
Your data
Where it’s possible we back up before major work. Recovering files from a failing or dead drive is quoted after we see what shape it’s in. If you can back up before you ship, do.
Use the laptop intake with your make and model, what it’s doing and your return address.
Follow the ticket’s instructions. Include the charger, skip the bag and mouse, pad the screen and use tracked shipping. You pay inbound shipping.
We diagnose it and send you a quote. Nothing is done until you approve it. Typical bench turnaround is 24–48 hours after approval; big data transfers can add a day.
You pay return shipping. Every laptop is tested and powered through a full boot before it ships back.
Cracked glass, no picture, lines, flicker, or a lid that cracked around the hinge. Tell us the model and what you see.
Won’t charge, only charges at an angle, loose DC jack or USB-C port, battery that dies in an hour. Board-level port repair is routine here.
Dead keys, ghost typing, a trackpad that clicks on its own or not at all. Usually a straightforward swap.
Stuck on the logo, blue screens, endless spinning, ten minutes to open a browser. Often a failing drive, sometimes software. We find out which.
Malware removal, fake “your computer is infected” pop-ups, browser hijacks and a general cleanup so it runs like it should again.
Spilled coffee, dead after a storm, no power at all. We open it up, clean it and repair at the component level where it makes sense.
Mail-in intake
Your contact details, return address and laptop information stay together in the repair request.
Often you can’t tell from the outside, and neither can we until it’s on the bench. A “slow” laptop is frequently a failing drive; a “dead” one is often a charging circuit. Pick “Not sure” on the form and describe what it does. We sort it out.
Yes. Windows laptops, MacBook Air and Pro, Chromebooks, Surface and gaming laptops. For MacBooks that includes board-level repair, not just part swaps.
Yes, please. It lets us test the laptop the way you use it and rules the charger in or out as the problem. Leave out the bag, mouse and any stickers you’re attached to.
We treat your data as carefully as the hardware and back up before major work where we can. A dead or failing drive is the exception — recovery from those is quoted separately. If you can back up before you ship, do.
Only for software work, and only if the repair needs it. We’ll ask by phone or text. Never put it on the form or in the box.
Typical bench turnaround is 24–48 hours after you approve the quote. Shipping time is extra, and large data transfers can add a day.
Yes. 90 days from the day you receive it, covering the hardware repair we performed. Software fixes are warranted to work when they leave here; a new infection or a failed Windows update later on isn’t covered, but call us and we’ll help.
Berlin, New Jersey
Visit us inside the Berlin Farmers Market. Tell us what happened, bring your device, and we’ll help you understand the next step.
Inside the Berlin Farmers Market
41 Clementon Rd, Store 133
Berlin, NJ 08009
Thursday–Sunday · 10am–5pm
Call (856) 787-8486
Text (609) 205-3080
support@urgadgetdoctors.com
The Doctor is in.
Don’t replace it. Fix it.
Inside the Berlin Farmers Market
41 Clementon Rd, Store 133
Berlin, NJ 08009
Thursday–Sunday · 10am–5pm
(856) 787-8486
Text (609) 205-3080
support@urgadgetdoctors.com
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