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VR repair hub / Quest 3 overview

Mail-in repair · Meta Quest 3

Meta Quest 3 USB-C port repair

Get charging trouble checked.

When your Quest 3 stops charging reliably, the connector is one place to investigate. Share the charging behavior and any visible port damage so we can assess the right repair.

What you might notice

Does this sound familiar?

  • The headset does not consistently recognize a connected charger
  • Charging stops when the connector is disturbed
  • The plug will not seat normally or the port appears damaged

Symptoms help explain the problem; they do not confirm the failed part.

The repair request

What this service covers

This request covers assessment of the Quest 3 USB-C port and a port repair if that is the appropriate fix. Additional board or charging-system damage may change the scope and price; the starting price is not a quote for every charging fault.

Confirm the recommended work and full cost with UR Gadget Doctors before proceeding.

Help us understand the issue

Include whether the headset charges at all, what its charging indicator does, and whether the trouble began after a cable snag or impact. Mention any connection issues with wired accessories as additional context.

Include your exact headset model and any known physical or liquid damage.

Repair timing

Estimated turnaround: two weeks

Plan around an initial two-week repair estimate. Confirm the current timing with UR Gadget Doctors before sending your headset.

The estimate is not a guaranteed completion or delivery date.

Start with the details. Ship after confirmation.

  1. Describe the problemChoose Meta Quest 3 and this service in the repair request. Add the symptoms you have noticed.
  2. Confirm the termsCheck repair scope, total cost, shipping instructions, applicable fees, warranty, and timing with the shop.
  3. Follow shipping instructionsWait for confirmed instructions before sending your headset. Submitting a request is not a shipping authorization.

Before you send it

Meta Quest 3 repair questions

Will a USB-C port repair also fix my wired connection problem?

A damaged connector may affect more than charging, but wired connection problems can have other causes. Include those symptoms in your request so the appropriate scope can be assessed. Port repair may not resolve every wired accessory issue.

What does the listed price include?

The listed repair price is from $183.99. The exact inclusions and final total must be confirmed after the symptoms and repair scope are reviewed. Ask about shipping and any assessment or declined-repair charges before proceeding.

How long does the repair take?

The current turnaround estimate is two weeks. We confirm an estimated completion time at check-in and notify you if parts, repair complexity, or workload changes the timing.

Is there a repair warranty?

Charging-port repairs carry a 90-day warranty under our existing repair policy. For mail-in repairs, coverage starts when you receive your repaired device. Coverage applies to the specific repair and installed parts, subject to the policy exclusions. Read the repair warranty.

Can I send my headset now?

Contact UR Gadget Doctors first and wait for confirmed shipping instructions and repair terms.

Tell us what your headset is doing.

Start with your model and repair details.

Start repair request

Repairs are governed by our existing service terms and repair warranty.