Meta Quest 2 USB-C port repair

A steady connection starts here.

A loose charging cable or a headset that only charges at an angle can interrupt every session. Tell us what your Quest 2 is doing so we can assess whether the USB-C port needs repair.

What you might notice

Does this sound familiar?

The charging cable feels loose in the headset port
Charging cuts in and out when the cable moves
The USB-C connector shows visible physical damage

Symptoms help explain the problem; they do not confirm the failed part.

The repair request

What this service covers

This request is for assessment of the Quest 2 USB-C charging port and port repair where appropriate. Damage beyond the connector, or a fault elsewhere in the charging system, may need a different repair and price.

Confirm the recommended work and full cost with UR Gadget Doctors before proceeding.

Help us understand the issue

Describe whether the cable seats normally, whether charging is intermittent, and any impact or pull on the connector. Tell us which cables or power adapters you have already tried, if any.

Include your exact headset model and any known physical or liquid damage.

Repair timing

Estimated turnaround: two weeks

Plan around an initial two-week repair estimate. Confirm the current timing with UR Gadget Doctors before sending your headset.

The estimate is not a guaranteed completion or delivery date.

Start with the details. Ship after confirmation.

Describe the problemChoose Meta Quest 2 and this service in the repair request. Add the symptoms you have noticed.
Confirm the termsCheck repair scope, total cost, shipping instructions, applicable fees, warranty, and timing with the shop.
Follow shipping instructionsWait for confirmed instructions before sending your headset. Submitting a request is not a shipping authorization.

Before you send it

Meta Quest 2 repair questions

Does charging at an angle mean the port is definitely faulty?

It can suggest a connection problem, but the symptom alone does not identify the failed part. The cable, power adapter, port, and other charging components may need to be considered before the repair is confirmed.

What does the listed price include?

The listed repair price is from $79.99. The exact inclusions and final total must be confirmed after the symptoms and repair scope are reviewed. Ask about shipping and any assessment or declined-repair charges before proceeding.

How long does the repair take?

The current turnaround estimate is two weeks. We confirm an estimated completion time at check-in and notify you if parts, repair complexity, or workload changes the timing.

Is there a repair warranty?

Charging-port repairs carry a 90-day warranty under our existing repair policy. For mail-in repairs, coverage starts when you receive your repaired device. Coverage applies to the specific repair and installed parts, subject to the policy exclusions. Read the repair warranty.

Can I send my headset now?

Contact UR Gadget Doctors first and wait for confirmed shipping instructions and repair terms.