Privacy Policy

Effective Date: January 16, 2026

UR Gadget Doctors (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of customers and website visitors. This Privacy Policy explains how we collect, use, protect, and share information in accordance with applicable privacy laws and Google Business Profile requirements.

Information We Collect

We collect personal information only when necessary to provide our services or communicate with customers. This may include:

• Name
• Phone number
• Email address
• Device, repair, or service-related information provided by the customer
• Payment-related information, which is processed securely by third-party payment processors

We do not collect unnecessary personal information and do not knowingly collect information from children under the age of 13.

How We Use Your Information

We use customer information for legitimate business purposes, including:

• Responding to inquiries and customer communications
• Providing repair, diagnostic, and technical services
• Managing customer records, service history, and billing
• Processing payments and invoices
• Complying with legal, regulatory, and accounting requirements

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, disclosure, or misuse.

Customer records and service data are securely stored and managed using SyncroMSP, a professional service management platform with access controls and security protections.

Payment transactions are processed through Authorize.Net, a PCI-DSS-compliant payment processor. UR Gadget Doctors does not store full credit card numbers or sensitive payment credentials on its own systems.

Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only in the following circumstances:

• With trusted third-party service providers required to operate our business, such as customer management or payment processing platforms
• When required by law, subpoena, court order, or other legal obligation

Data Retention

We retain customer information only for as long as necessary to provide services, maintain accurate business records, comply with legal requirements, or resolve disputes.

Third-Party Services

UR Gadget Doctors uses third-party platforms to manage business operations securely and efficiently. These third parties maintain their own privacy and security policies. We are not responsible for the privacy practices of third-party services beyond our contractual use of them.

Your Privacy Rights

Customers may request access to, correction of, or deletion of their personal information by contacting us. Requests are handled in accordance with applicable laws and legitimate business obligations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

UR Gadget Doctors
Email: bcoulter@urgadgetdoctors.com
Location: Berlin, New Jersey