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VR Headset Repair

VR Headset Repair

Get Your VR Headset Back in the Game

Virtual reality headsets are complex devices with delicate components, and when something goes wrong, you need a repair shop that understands the technology inside and out. At UR Gadget Doctors, we’ve been repairing electronics for over 20 years and have expanded our expertise to include all major VR headset brands. Whether you’re dealing with stick drift, a cracked lens, display issues, or a headset that won’t charge, we have the tools and experience to fix it.

How to Get Your VR Headset Repaired

1

Ship It In

Box up your VR headset securely and ship it to our repair center. We'll diagnose the issue, contact you with a quote, and have it repaired and shipped back typically within 5-7 business days.

2

Drop It Off in Person

Visit us at the Berlin Farmers Market during our business hours. Get same-day diagnosis and often faster turnaround on repairs.

Mailing Address:
UR Gadget Doctors Berlin Farmers Market Berlin, NJ

VR Headsets We Repair

Meta Quest 2, Quest 3, Quest Pro
HTC Vive, Vive Pro, Vive XR Elite
HP Reverb G2
Samsung Odyssey
PlayStation VR (PSVR) & PlayStation VR2
Valve Index
Oculus Rift S
Pimax headsets
Other brands – contact us to confirm

Repair Services & Pricing

Why Choose Us

When you need us, we are here

What’s truly important to us as an organization!

20+ Years of Electronics Repair Experience

We've repaired over 10,000 devices since the iPhone 3 era. VR headsets are a natural extension of our expertise in precision electronics repair.

Honest Diagnosis

We'll tell you exactly what's wrong before we fix anything. If a repair costs more than the headset is worth, we'll let you know upfront.

Quality Parts

We use OEM parts when available and high-quality aftermarket components when OEM isn't an option

30-Day Warranty on Repairs

If the same issue comes back, we'll fix it at no charge.

Fast Turnaround

Most repairs completed in 3-5 business days. Rush service available

Shipping Instructions for Mail-In Repairs

  1.  Pack it securely – Use the original box if you have it, or wrap the headset in bubble wrap with
    padding on all sides.
  2.  Include controllers – If your issue involves controllers, send those too.
  3.  Write a note – Describe the problem in detail. When did it start? What were you doing when it
    happened?
  4.  Include your contact info – Name, phone number, email address, and return shipping address.
  5.  Do NOT include – Games, charging cables (unless the cable is the problem), or accessories we
    don’t need to test.
  6.  Ship with tracking – Use USPS Priority, UPS, or FedEx with tracking. We’re not responsible for
    packages lost in transit.
FAQ's

Frequently ask questions

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Most repairs are completed within 3-5 business days after we receive your headset. Complex repairs may take 7-10 days. We’ll contact you with a timeline after diagnosis.
No. We diagnose first, then contact you with a quote. You only pay once you approve the repair. Diagnosis fee is $35, waived if you proceed with repair.

We’ll let you know and return it to you. You’ll only be charged the $35 diagnostic fee plus return
shipping.

We can attempt water damage repair, but success rates vary. We’ll assess and give you an honest
opinion on whether it’s worth repairing.

Yes, lens replacement is one of our most common repairs. We can replace one or both lenses.

 Absolutely. Joystick drift is very common on VR controllers and is one of our most straightforward
repairs.

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"I've had many computer issues over the years and have worked with many technicians however, I will say that UR Gadget Doctors PC Repair surpasses all my prior experience by far. UR Gadget Doctors is always eager to help, very courteous, and has always solved my issues. I highly recommend UR Gadget Doctors, they are the best! Don Wright Enterprises, Thanks for all your help, you're rockin!"
Don Wright, Don Wright Enterprises

Ready to Get Your VR Headset Fixed?

The Berlin Farmers Market is now open with new hours. We are on location Thurs. to Sunday 10am – 5pm.